Step into a vital leadership role as Associate Vice President of Technology Solutions focused on AI operations in Toronto, Ontario. Shape strategies in observability and operational resilience to enhance enterprise performance.

In this key leadership position, you will influence and execute critical strategies for incident intelligence and operational automation, addressing up-to-date challenges in technology. Collaborating with engineering and platform teams, you will ensure observability is embedded within operational practices while driving transformative changes in incident management. Your role will also include improving customer service availability and accelerating recovery from outages.

Key Responsibilities: • Execute strategies for predictive,



AI-assisted operations • Drive improvements in operational visibility and resilience • Collaborate on vendor strategy and platform rationalization • Build strategic partnerships across various tech functions • Enhance reliability of digital banking platforms

Requirements: • 15+ years in development and tech delivery • Expertise in APM tools like Dynatrace and Splunk • Proven ability to lead and align teams • Agile delivery experience preferred • Relevant undergraduate degree or technical certificate

Shape the future of technology operations through AI and observability as part of your AVP role. #J-18808-Ljbffr

📌 Technology AVP - AI and Automation Strategy (Toronto)
🏢 TD
📍 Toronto