Summary

The Beauty Advisor develops long-lasting relationships with customers to drive sales, service and loyalty within a luxury retail environment. This commission-based role is directly tied to individual sales results and requires expert product knowledge and clienteling. The advisor supports brand and store objectives through personalized service and in-store initiatives.

Responsibilities

- Deliver extraordinary customer service and exceed personal and brand sales targets
- Build and maintain a loyal personal client base through acquisition, development, and retention
- Share expert product knowledge and participate in vendor and store training sessions
- Support brand sales via event execution, marketing opportunities, and assortment feedback
- Perform floor recovery, visual merchandising, price changes, and other sales support tasks
- Communicate with clients via phone,



mail, and electronic methods for follow-up and events
- Resolve customer service issues and escalate to selling management when necessary
- Ensure compliance with privacy policies, regulations, and cyber security measures

Requirements

- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Prior luxury retail sales experience preferred
- Make-up artistry or aesthetics certificate may be required for certain brands
- Able to work a versatile schedule including nights, weekends, and holidays
- Highly collaborative, able to multitask in a fast-paced environment with minimal supervision

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📌 Beauty Advisor (Toronto)
🏢 brobstongroup.com - Jobboard
📍 Toronto