Become a part of MCI's thriving team as a Call Center Agent in Sydney, NS. This role involves inbound and outbound customer service to resolve inquiries and enhance sales.
MCI is hiring call center agents who are enthusiastic problem-solvers to support our vast array of clients. You will engage in both inbound inquiries and outbound sales efforts to deliver exceptional customer service experiences. Join a dynamic team that values growth opportunities, with paths leading to supervisory and operational roles.
Key Responsibilities:
• Manage inbound and outbound calls professionally
• Ensure customer inquiries lead to first-call resolutions
• Research issues and collaborate with departments
• Document customer claims accurately
• Utilize training for effective customer response
Requirements:
• Minimum age of 18 years
• High school diploma or equivalent required
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite
• Reliable with consistent attendance
Leverage your customer service skills with MCI and thrive in a quick-paced call center environment.
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📌 Immediate Call Center Agents in Sydney
🏢 MCI
📍 Sydney