Analyze and enhance seller performance in Walmart's Marketplace Operations team from Mississauga, Canada. Engage directly with sellers to ensure optimal order fulfillment and customer service.
As a Marketplace Operations Specialist at Walmart, you will develop strong relationships with sellers and manage their performance against key KPIs. This role is critical in resolving issues and ensuring positive outcomes for customer experiences. You will also navigate eCommerce projects and enhance future operations processes through data-driven insights.
Key Responsibilities:
• Analyze seller performance reporting metrics
• Manage key seller KPIs and relationship management
• Resolve seller disputes and reimbursement issues
• Collaborate on eCommerce projects and process design
• Liaise with store teams regarding shipments
Requirements:
• Bachelor's Degree required
• 1-3 years in operations or logistics
• Experience in retail merchandising is a plus
• Proficiency in Microsoft Excel and PowerPoint
• Robust analytical and recommendation skills
Support Walmart’s goal of enhancing seller relationships and improving operational efficiencies.
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