Drive customer satisfaction and aftermarket sales at ADB SAFEGATE as a Customer Success Specialist. Your expertise in products and systems will enhance support and drive growth.
As a Customer Success Specialist, you are pivotal in ensuring excellent service and support. You will leverage your 2-5 years of customer service experience to manage aftermarket orders, maintain CRM data, and execute sales campaigns. This role includes direct communication with customers, responding swiftly to inquiries and ensuring timely resolution.
Key Responsibilities:
• Support aftermarket order tracking and pricing
• Maintain accurate customer information in CRM systems
• Manage timelines to meet customer service schedules
• Sell products and services to clients
• Communicate updates and respond to customer inquiries
Requirements:
• High school diploma with 2-5 years of customer service
• Proficient in software and database management
• Ability to interpret rules and past instructions
• Bilingual in French preferred
• Solid interpersonal and communication skills
Utilize your customer service experience and product knowledge to enhance growth and satisfaction at ADB SAFEGATE.
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