Overview

The Ottawa Humane Society has been a leader in animal welfare since 1888, making a meaningful impact in the lives of animals and the people who care for them. As part of our team, you’ll contribute to a mission-driven organization where your work directly supports animal welfare in our community.

Position

Manager: Admissions and Rehoming leads a large, customer-focused department responsible for overseeing both the intake and successful adoption of animals. This role provides leadership and operational oversight to supervisors and frontline staff delivering essential animal welfare and community services, while ensuring a positive experience for adopters, pet owners, and community members.

Key Responsibilities

The position requires a strong people leader who can effectively manage, coach, and develop teams in a rapid-paced environment. The manager ensures consistent application of policies, procedures, and best practices when responding to complex and sensitive situations, while fostering a respectful, accountable, and service-focused culture.

Compensation

$77,788 to $87,602 annually

Working Hours

Full‑time, 37.5 hours per week (Monday to Friday). Evenings and weekends are required on occasion.





Qualifications

- Post‑secondary school degree or diploma in a related field
- Minimum 2 years of customer service experience
- Minimum 3 years of staff management experience
- Knowledge of, and experience with, animal health and welfare is preferred
- Full professional proficiency in spoken and written English is required

Benefits

- Extended Health, Dental, Paramedical and Vision Care coverage
- Life and Long‑term Disability Insurance
- Health Care Spending Account
- Employee Assistance Program
- Paid sick leave days and four additional paid leave days
- Statutory Holidays
- Vacation benefits
RRSP matching program Free on‑site parkingVeterinary food and other supplies discount

Equal Opportunity & Accommodation

The Ottawa Humane Society is an equal‑opportunity employer. We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.

Contact

For more information, please contact us at .

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📌 Manager: Admissions & Rehoming (Ottawa)
🏢 Ottawa Humane Society
📍 Ottawa