Join the Yorkville Royal Sonesta Hotel as a Front Desk Guest Services Agent and be the first point of contact for guests. You’ll ensure a welcoming atmosphere while managing front desk responsibilities efficiently.
In this role, you will oversee guest check-ins, answer inquiries, and process transaction-related tasks. Past experience in hospitality or retail customer service is preferred. You will also assist in booking reservations and ensuring compliance with safety laws while upholding the hotel's service standards.
Key Responsibilities:
• Register guests and provide information on hotel services
• Answer phones and address guest inquiries effectively
• Accurately handle cash and credit transactions




• Book and manage guest reservations and special requests
• Promote teamwork through communication with other departments
Requirements:
• High School diploma or equivalent required
• One year of hotel or retail experience preferred
• Proficient verbal and written communication skills
• Basic math skills and familiarity with software systems
• Must possess a valid driver’s license
Utilize your hospitality skills and contribute to outstanding customer service at the Yorkville Royal Sonesta Hotel.
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📌 Front Desk Guest Services Agent Role (Toronto)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Toronto