Strengthen your IT career with Northland Properties as an Application Support Specialist in Vancouver, BC. Focus on optimizing software applications, managing user access, and delivering top-notch support to end-users.
In this full time role, you will serve as the key interface between users and technical teams, ensuring smooth operation of systems such as PMS and Payment Systems. Your responsibilities will include troubleshooting software issues, tracking performance, and participating in UAT testing to drive continuous improvements.
Key Responsibilities:
• Support core business applications and services
• Log and resolve service tickets per established SLAs
• Diagnose performance issues and escalate as needed




• Collaborate with IT and vendors for long-term solutions
• Conduct user training and technical guidance
Requirements:
• 2–5 years in IT application support or systems administration
• Knowledge of PMS, ERP, or SaaS systems preferred
• Strong analytical skills and attention to detail
• Excellent communication and customer service abilities
• Must be willing to travel within Canada
Drive your success at Northland Properties by providing critical support for business applications and enhancing user experiences.
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📌 Northland Properties Application Support Specialist (Vancouver)
🏢 Sandman Hotel Group
📍 Vancouver