Position

Home Care Worker

Reports To

Manager, Housing Services

Department

Housing Services

Position Type

0.4 FTE, Term until December 31, 2026

Direct Report

None

Locations

The Bell Hotel, Furby, Triple 7, Young Street

Hours of Work

Evenings (15:30 to 24:00), Weekends

Wage

$23.50 - $26.77

Job Summary

Supportive housing services for residents experiencing homelessness at four locations. Work within harm‑reduction and housing‑first frameworks to assist with eviction prevention, life skills, goal setting and advocacy. Deliver a range of services to meet basic needs and ensure the safety and well‑being of participants.

Duties and Responsibilities

- Coordinate move‑ins for community members entering housing, adhering to established protocols and collaborating with external partners.
- Conduct regular floor checks to ensure the safety and cleanliness of the housing premises.
- Assist with medication management, including proper storage, distribution, and documentation.
- Develop and implement programming initiatives to enhance the well‑being and engagement of housing program participants.
- Provide comprehensive support to participants in planning, problem‑solving, and addressing immediate needs such as food, water, clothing, and other essential items.
- Offer non‑judgmental support and connect participants with relevant resources and services, both internal and external.
- Respond promptly and effectively to emergency situations, including assessing, intervening, documenting critical incidents, and seeking assistance as necessary.
- Ensure that participants are well‑informed about available internal and external resources, services, and programs.
- Uphold professional standards of care in all interactions and service delivery.
- Foster cooperative relationships with external partners to optimize support for housing program participants.




- Maintain accurate and confidential electronic and physical records pertaining to program participants.
- Collect and submit required agency statistics promptly and accurately.
- Uphold cleanliness standards by following routine cleaning schedules for the program area during each shift.

Qualifications

- Relevant experience working in the field of human services, preferably with adults experiencing homelessness, mental health, and substance use issues.
- Experience working in housing is considered an asset.
- Post‑secondary education in addictions and mental health is considered an asset.
- Strong attention to detail and ability to maintain accurate records.
- Ability to build and maintain relationships with external partners.
- Compassion for working with individuals who use substances and experience mental health issues.
- Ability to work with a participant‑centred care philosophy.
- Knowledge of the effects of poverty and the determinants of health.
- Ability to work collaboratively in a multi‑disciplinary team.
- Ability to apply Harm Reduction, Trauma‑Informed Care, Anti‑Oppressive, and Housing First philosophies in day‑to‑day support of community members.
- Knowledge of Indigenous culture.
- Lived experience: knowledge gained from personal experiences relevant to the role.
- Ability to contribute to a culturally safe environment for staff and participants.
- Knowledge of and ability to apply the principles of the TRC Calls to Action, MMIWG Calls to Justice, and UNDRIP.




- Excellent interpersonal, oral and written communication skills.
- Understanding/experience in working with culturally diverse populations.
- Proficiency in Microsoft Office and online databases.
- Ability to work with individuals presenting challenging behaviours or experiencing crisis.
- De‑escalation and conflict resolution skills.
- Ability to assess crisis and work in a crisis situation.
- Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications.

Conditions Of Employment

- Ability to meet the physical demands required for the role, including being on your feet for long periods of time, lifting up to 50 lbs, and performing cleaning duties (bending, reaching, pushing/pulling, crouching).
- Exposure to biohazards, including but not limited to blood, bodily fluids, and syringes.
- Ability to work with individuals who use substances and/or experience mental health issues.
- Ability to provide support in high‑intensity incidents, including medical emergencies and aggressive individuals.
- Comfortable working in an environment where Indigenous ceremonies and practices, including smudging, are actively taking place.
- Satisfactory criminal record check with a clear vulnerable sector search and a clear adult abuse registry check are required.

Values & Competencies

- Reducing Harm
- Truth & Reconciliation
- Anti‑Oppression
- Trauma‑Informed

Key Competencies

- Crisis Management
- Service Excellence – Meeting people where they are at.
- Collaboration & External Relationship Development
- Accountability
- Decision Making

Benefits

- Competitive wages within the non‑profit sector
- Health & Dental Benefits
- Pension Plan
- Professional Development Opportunities
- Paid Sick and Family days
- Shift Premiums
- Employee Assistance Program

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📌 Home Care Worker (Part-time, Term till December 31, 2026) (Winnipeg)
🏢 Main Street Project
📍 Winnipeg