Elevate guest experiences at Grey Eagle Resort as a Front Office Reservations Agent. Manage bookings with skill and professionalism while contributing to a cohesive team environment.
As a key part of the Front Office, you will provide courteous service to each guest, promoting room nights and processing reservations promptly. A background in the hospitality industry and knowledge of reservation systems are necessary for this role, ensuring that every guest receives exceptional assistance.
Key Responsibilities:
• Take and confirm reservations via phone and email
• Organize reservations by hotel and arrival date
• Work alongside Sales to oversee room blocks
• Communicate effectively with the management team
• Always represent Grey Eagle Resort positively
Requirements:
• Minimum 2 years experience in a hotel setting
• Basic proficiency in computer software
• Understanding of hotel surroundings and attractions
• Versatile working hours required
• Compliant with Canadian employment eligibility
Utilize your skills to manage reservations efficiently and enhance guest experiences at Grey Eagle Resort.
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📌 Front Office Reservations Agent Opportunity (Calgary)
🏢 Columbia College
📍 Calgary