Become the welcoming face at CBI Health clinics as a Client Experience Associate. Your role centers on creating a warm environment and providing essential support to clients with inquiries and scheduling.
As a Client Experience Associate, you will be the first point of contact for clients entering CBI Health clinics. Your focus will be on fostering welcoming interactions and addressing client needs through effective communication. You will excel in scheduling for client care plans, ensuring optimal operational flow within the clinic alongside other administrative responsibilities.
Key Responsibilities:
• Create a welcoming atmosphere for clients and guests
• Respond promptly to inquiries via multiple channels
• Anticipate challenges and solve issues proactively




• Schedule appointments based on client care needs
• Educate clients on digital tools and resources
Requirements:
• Strong relationship-building skills and empathy
• Proven problem-solving abilities in a fast-paced setting
• Excellent time management and organizational skills
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and customer service
Elevate client experiences at CBI Health by being their trusted advocate and administrative support.
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📌 Client Experience Associate at CBI Health (Halifax Regional Municipality)
🏢 CBI Health
📍 Halifax Regional Municipality