Become a Senior Customer Service Representative at a dynamic global technology company in Toronto. Manage inquiries, support operations, and foster collaboration for enhanced customer satisfaction.
This position demands strong customer service skills with 3-5 years of experience in a fast-paced setting. You will handle complex inquiries while working alongside logistics and product teams. Your contribution to operational coordination will support the company's growth in Canada while focusing on e-commerce and after-sales support.
Key Responsibilities:
• Manage customer inquiries and complex support issues
• Provide consistent high-quality customer service
• Collaborate with teams to elevate customer experiences
• Support coordination of operations in the Canadian office
Requirements:
• 3–5 years in customer service, ideally international
• Experience with e-commerce and order management
• Proven problem-solving and organizational skills
• Bilingual in English and Mandarin required
• Legally authorized to work in Canada
Bring your expertise and bilingual skills to impact customer success in a thriving Toronto tech setting.
#J-18808-Ljbffr

📌 Senior Customer Service Role in Tech (Toronto)
🏢 OCBridge
📍 Toronto