Step up as a Certificate Change Administrator at Foresters Financial, handling critical administrative tasks while working from home. This 18-month contract offers a chance to enhance customer satisfaction through effective process management.
As a Certificate Change Administrator, you will be responsible for processing requests related to Agent of Record changes and maintaining compliance across multiple administrative systems. Your expertise in customer relations and ability to prioritize will drive the success of the Inforce Teams while ensuring client needs are met. Strong communication skills are crucial as you will clarify requests and provide updates.
Key Responsibilities:
• Organize and manage relevant data updates
• Input all change requests into administrative systems




• Respond to urgent customer requests effectively
• Achieve established service level agreements
• Clarify requests and provide timely status updates
Requirements:
• 2-4 years of experience in insurance or customer service
• Familiarity with insurance regulations is advantageous
• Proficient in MS Office and CRM
• Solid multitasking abilities in a demanding environment
• Commitment to continuous learning and improvement
Elevate your career with Foresters Financial as a Certificate Change Administrator and utilize your skills in a supportive remote environment.
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📌 Remote Certificate Change Administrator Role (Toronto)
🏢 Foresters Financial Services
📍 Toronto