Join Ply Gem Canada as a Customer Service Representative in Calgary, AB, and be the voice of exceptional customer service. Support and satisfy customer needs while managing orders efficiently.
As a Customer Service Representative, you will report directly to the Customer Service Supervisor. Your primary focus will be to handle customer inquiries, maintain relationships, and coordinate all aspects of orders from receipt to delivery. You'll utilize AccuQuote to ensure accurate data entry and documentation.
Key Responsibilities:
• Respond to customer queries through multiple communication channels
• Document all service issues and process necessary paperwork
• Communicate warranty details and manage payments




• Ensure data accuracy in the order management system
• Collaborate with other departments for better service delivery
Requirements:
• Minimum one year of customer service experience
• Grade 12 diploma or equivalent needed
• Robust communication skills, both verbal and written
• Ability to handle detail-oriented tasks
• Proficient problem-solving and organizational skills
Deliver quality customer service and become a vital asset to Ply Gem Canada’s mission in Calgary.
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📌 Calgary Customer Service Representative Role
🏢 Cornerstone Building Brands
📍 Calgary