Acturis is seeking a Bilingual Technical Support Analyst specializing in French to join our team in Victoria, BC! Help drive our expansion into the French Canadian insurance market.
In this pivotal role, you will address user concerns and support our French-speaking clientele while still working in English. You will tackle complex technical issues, help clients fully utilize our software's features, and provide ongoing support during new software releases. Acturis emphasizes personal growth and development in your technical support journey.
Key Responsibilities:
• Address system user issues and questions
• Foster client understanding of insurance system options
• Identify opportunities for software advancements
• Support testing of new system functionalities
• Demonstrate solutions to clients effectively
Requirements:
• Proficiency in French and English
• Strong logical problem-solving skills
• Proficient in computer applications
• Excellent interpersonal and communication skills
• Experience in customer service roles appreciated
Become an integral part of our cutting-edge team at Acturis and influence the future of insurance technology.
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📌 Bilingual Technical Support Analyst Role (Victoria)
🏢 Acturis
📍 Victoria