Part Time In Scope In Scope Regina, Regina, SK, CA

7 days ago Requisition ID: 1051

Salary Range: $22.88 To $29.73 Annually

Access Communications is seeking an energetic, motivated, customer focused individual to join our team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewan's Top Employers, one of Achievers 50 Most Engaged Workplaces and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package.

Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a part-time Customer Support Representative in Regina SK

As a community owned co-operative, we pride ourselves on putting our customers first and being available when they need us most. This means shifts can include days, evening, and weekends.

As a Customer Support Representative:

- You love to save the day, taking ownership of and finding creative solutions for any problems that come your way over the phone or in retail.
- You use a positive approach to help customers with a variety of things, including choosing the best packaging options, booking technician visits, understanding their bill, etc.
- You have the aptitude to learn all about our awesome products and services, including cool equipment like TiVo boxes. And can teach customers about them, too!




- You’re fast on your feet & can keep up with constantly evolving information and procedures as part of a high-tech company that leads the way in TV, Internet, Phone, and Security services.
- You have a versatile schedule, and is able to work a combination of days, evening and weekends with open availability.

Competencies you have for success:

- Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience.
- Talent for handling a large number of calls efficiently and accurately in a busy environment.
- Continually striving to achieve targets and metrics.
- Ability to respond positively to constructive feedback.
- Ability to put into practice training you receive on basic troubleshooting.
- Capacity to quickly adapt to new processes, procedures, and technology.
- Previous Call Centre experience is an asset but not required.
- Clear Criminal Record Check.

The benefits:

- Great Salary – Starting at $22.88/ hour!
- Outstanding Benefits Package, including Health, Dental and Vision
- Amazing competitive staff discounts on all services
- Company matched pension plan.
- Health and Wellness benefits
- Ongoing training and development opportunities with opportunities for career advancement.
- Volunteer Opportunities! We do excellent things in the community, and everyone here is part of that.

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📌 Customer Support Representative Tier 1 - Part-time (Regina)
🏢 Access
📍 Regina