Join Wawanesa as a Claims Service Ambassador, enjoying a flexible hybrid model for balancing remote and in-office work. Your role will enhance the claims experience through exceptional service and communication.
In this role, you'll work in a rapid-paced call center, focusing on providing outstanding support to members navigating the claims process. With an emphasis on empathy and accuracy, you'll handle a high volume of inbound calls, ensuring that each customer's needs are met efficiently. Your investigative skills will play a crucial part in evaluating claims and coordinating services.
Key Responsibilities:
• Handle inbound claims and inquiries efficiently
• Offer support and direction through the claims process




• Ensure timely communication with members via various channels
• Adjust claims proactively and interpret policy details
• Evaluate losses by collaborating with vendors and adjusters
Requirements:
• 2-3 years of experience in customer service
• Excellent communication and time management skills
• Strong attention to detail and accuracy
• Proficient in Microsoft Office and MS Teams
• Capable of managing a large call volume
Bring your customer service skills to Wawanesa and support our members effectively.
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📌 Wawanesa Customer Claims Expert (Winnipeg)
🏢 Wawanesa Insurance
📍 Winnipeg