Job Summary Location: Toronto, ON (Hybrid – 4 days onsite at Queens Quay)Contract Duration: May 18, 2026 – November 18, 2026Rate: $80–$100/hourWe are looking for a Senior Salesforce Functional Lead to join a high performing agile team delivering enterprise scale solutions on Salesforce Financial Services Cloud. This is an exciting opportunity to work on a major digital transformation initiative focused on modernizing advisor and customer relationship platforms within a highly regulated financial services workplace.You will play a key role in bridging business and technology teams, helping shape scalable Salesforce solutions that drive operational efficiency, customer experience, and business value.ResponsibilitiesPartner with stakeholders across Retail Banking, Commercial Banking, Operations, Risk, Compliance, Private Banking, and other business units to understand and refine business requirementsLead discovery sessions, workshops, and solution walkthroughsTranslate business needs into functional requirements, epics, and user storiesIdentify opportunities for process optimization and automation using Salesforce capabilitiesDesign scalable Salesforce Financial Services Cloud solutions aligned with enterprise architecture and compliance standardsCollaborate with Product Owners, architects, developers,



and technical leads to prioritize and deliver featuresGuide functional designers and support development teams throughout delivery cyclesDefine KPIs, success metrics, and acceptance criteria tied to business outcomesSupport change management, stakeholder enablement, and user adoption initiativesDrive continuous improvement initiatives across processes and delivery practicesMust Have5+ years of experience as a Salesforce Functional LeadStrong hands‑on experience with Salesforce Financial Services Cloud (FSC)3+ years of experience within the financial services or banking industryExperience delivering enterprise scale Salesforce implementations in regulated environmentsStrong understanding of integrations with core banking systems and enterprise data platformsExperience working within Agile delivery environmentsStrong knowledge of Jira, Confluence, and DevOps practicesExcellent communication and stakeholder management skillsNice to HaveDeep understanding of banking workflows, customer lifecycle management, and financial compliance processesWhat You’ll BringStrong leadership and collaboration skillsAbility to work effectively with executives, business stakeholders, and technical teamsStrategic mindset with a focus on scalable and sustainable solutionsPassion for innovation and continuous improvementIf you are an experienced Salesforce Functional Lead with strong FSC expertise and a background in financial services transformation, we would love to connect with you.#J-18808-Ljbffr

📌 Salesforce Functional Lead (Toronto)
🏢 Infotek Consulting
📍 Toronto