Utilize your bilingual skills as a Collections Agent in Barrie, Ontario for our client in financial services. Focus on customer outcomes while resolving overdue accounts and negotiating repayments.
Our client is expanding their financial services team and is seeking a motivated Bilingual French & English Collections Agent. This full-time role is suited for candidates who thrive under performance-driven goals, enabling growth within the automotive lending sector. You will engage with customers to negotiate payment plans while gaining valuable industry experience and recognition for high performance.
Key Responsibilities:
• Contact customers with overdue accounts
• Negotiate payment plans that meet guidelines
• Create customized repayment options for clients
• Manage delinquent accounts through various stages
• Handle high-volume collection calls in a KPI-driven setting
Requirements:
• Fully bilingual in French and English
• Previous collections experience in financial services
• Comfortable in a high-volume call center
• Strong negotiation and communication skills
• Motivated by performance and commission targets
Elevate your career in collections by joining a supportive team committed to qualified growth and customer excellence.
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