Take charge as a key liaison in managing client requests at the forefront of design and workplace strategy. Support a seamless client experience while coordinating projects and documentation effectively.
In this full time role with the Manager of Workplace Strategy and Design, your primary responsibility is to ensure high-quality service delivery by acting as the main contact for clients and vendors. You will handle project documentation, maintain Salesforce records, and manage customer communications to create satisfying experiences for all stakeholders.
Key Responsibilities:
• Coordinate project-related communications via phone, email, and Teams
• Maintain accurate project documentation in Salesforce
• Request product and service quotes from vendors
• Prepare project proposals under $5,000 for approval
• Assist in post-occupancy evaluations and site visits
Requirements:
• Minimum 2 years in commercial design or customer service
• Proven client relationship management skills
• Proficient in Salesforce and MS Office applications
• Excellent written and verbal communication abilities
• Valid driver’s license and reliable vehicle
Embrace a compliant, organized, and proactive approach to enhance project outcomes and customer satisfaction in this pivotal role.
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