Join Strides Toronto as a full-time Help Ahead Intake Worker, aiding families in accessing vital mental health resources. This hybrid role is focused on client engagement and service coordination.
The Help Ahead Intake Worker at Strides Toronto is crucial in reviewing inquiries for child and youth mental health services. You will navigate multiple channels and work directly with families and partners to ensure effective service delivery. With a strong focus on communication and documentation, this position requires a combination of qualified judgment and a supportive approach.
Key Responsibilities:
• Respond to inquiries from families and service providers
• Conduct intake activities and assess mental health needs
• Document all inquiries in e-referral platforms




• Collaborate with Service Navigators and partner agencies
• Ensure compliance with personal health information regulations
Requirements:
• Degree or Diploma in a Human Services field
• Minimum three years in child and youth mental health
• Knowledge of relevant mental health disorders
• Trained in crisis intervention and management
• Strong customer-service orientation
Bring your expertise in mental health support to Strides Toronto and make a meaningful difference in youth services.
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📌 Intake Worker for Mental Health Services (Toronto)
🏢 Strides Toronto
📍 Toronto