Join PBS Systems as a Bilingual Sales Support Analyst in Calgary, Alberta, and enhance your career with a focus on customer service in both French and English. This full-time role involves monthly travel across Canada and the USA.
As a Bilingual Sales Support Analyst at PBS Systems, you will be responsible for providing exemplary support to clients contacting our service center. This includes handling inquiries, logging interactions, and working with teams to improve overall service delivery. You will also pursue program certifications to ensure continual professional development and achieve department KPIs.
Key Responsibilities:
• Manage incoming client requests across multiple communication channels
• Document all customer interactions in the designated system




• Collaborate to enhance service processes
• Commit to ongoing personal development and cross-training
• Stay informed on software enhancements and updates
Requirements:
• Valid high school diploma and a driver’s license
• Preferred experience in customer service or dealership environments
• Proficiency in Microsoft Office tools
• Strong communication skills in both languages
• Ability to work independently and as part of a team
Bring your bilingual capabilities and customer service expertise to PBS Systems, fueling your growth in a collaborative workplace.
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📌 Calgary Bilingual Sales Support Analyst
🏢 PBS Systems
📍 Calgary