Step into the role of Product Guide at Arc'teryx and be the brand ambassador on the retail floor. Deliver memorable customer experiences with your in-depth product knowledge and love for the outdoors.
As a Product Guide, you will engage with guests while seamlessly sharing the essential product insights that enhance their experience. Your connection to nature enriches personal growth, and your collaboration with the store team strengthens community ties. You will actively contribute towards a welcoming store atmosphere and initiatives.
Key Responsibilities:
• Share technical product knowledge to improve guest experiences
• Build authentic relationships with customers through engagement
• Represent Arc'teryx in-store and in community events




• Partner with leadership to elevate store projects
• Offer valuable feedback on merchandising strategies
Requirements:
• Dedicated to providing exceptional customer service
• Motivated with a robust ability to solve problems
• Adaptable and flexible while facing challenges
• Balanced in working independently and as a team
• Able to lift inventory boxes weighing between 5-30 lbs
Create lasting connections and enrich customer experiences as part of the Arc'teryx team.
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📌 Join Arc'teryx as a Product Guide (Burnaby)
🏢 Arc'teryx Equipment
📍 Burnaby