Elevate customer loyalty at Restaurant Brands International as the Senior Manager of Engagement and CRM in Toronto. Your role will focus on transforming interactions with Tims Rewards through targeted strategies.

As a senior leader in engagement and CRM, you will drive lifecycle marketing efforts and devise strategic programs that enhance member relations. Collaborating with teams across analytics, creative, and Martech, you will translate loyalty insights into actionable CRM strategies that resonate with customers.

Key Responsibilities: • Define behavioral objectives for Tims Rewards • Oversee end-to-end CRM campaign execution • Collaborate on creative briefs with Marketing • Analyze and optimize campaign performance • Enhance CRM efficiency and best practices

Requirements: • 6–10+ years in CRM or loyalty program management • Proven track record in executing comprehensive campaigns • Solid experience with member targeting and analytics • Exceptional collaboration and influencing skills • Proficient in leveraging data for strategic decisions

Drive impactful member experiences and operational excellence at RBI through innovative CRM strategies. #J-18808-Ljbffr

📌 Senior Engagement Manager at Restaurant Brands (Toronto)
🏢 Bilinguallink
📍 Toronto