Accounts Receivable/Collections Specialist OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI‑First. Future‑Driven. Human‑Centered. YOUR IMPACT Reporting to the Manager, Collections, the Collection Specialist brings their solid experience in global collections to deliver on collection targets and accounts receivable targets. The successful candidate has a passion for delivering the best‑in‑class customer experience in accounts receivable and has the drive to learn from others on supporting the Cash Collection strategy. Integration is a way of life for us, so you will bring your best practice mindset to continuously strive for flawless execution on every integration. RESPONSIBILITIES Accountable for the timely collection of accounts in your portfolio; including ensuring accurate customer information is maintained. Responsible for effectively resolving collection disputes in your portfolio. Responsible to keep updated with changes in collection practices and processes. Accurately evaluate the likelihood of collectability of disputed/contentious items before they hit 60 days past due to flag “at risk” accounts to your leader to resolve. Partner with your peers to support collection activities in other portfolios as required to ensure cash flow targets and other A/R targets are met. Assist your leader in other project/initiatives as assigned to deliver on best‑in‑class process and practice for the Cash Collection and A/R function. QUALIFICATIONS Enrolment in an accredited Credit and Collections program or equivalent work experience. SKILLS AND EXPERIENCE Minimum 3 years’ accounts receivable/collections experience, preferably global B2B. Robust customer service mindset with the ability to solve it right the first time.



Good written and verbal communication and negotiation skills, specifically with internal and external customers. Strong organization and time management skills, with demonstrated success managing multiple priorities. Good working knowledge of ERP systems and Microsoft Office suite. Self‑starter with a continuous improvement mindset to support best in class process automation. Strong collaborator understanding that you deliver as a team and, it is always best when you collaborate to find solutions to problems. Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment. EEO Statement OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identity, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Inclusion & Accessibility If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off. Salary Range $60,000 - $62,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Accounting/Auditing and Finance Industry Software Development #J-18808-Ljbffr

📌 Accounts Receivable/Collections Specialist - $60,000 - $62,000 A Year (Richmond Hill)
🏢 opentext
📍 Richmond Hill