Empower families with protection as a Client Support Advisor working remotely. Help clients navigate their benefits programs and build lasting relationships.
In this client-focused position, you will connect with families looking for clear guidance on their permanent benefits options. Your role includes providing comprehensive explanations, assisting with documentation, and ensuring professional follow-up. Enhancing service quality through teamwork is a critical part of this job.
Key Responsibilities:
• Present explicit benefit options in virtual Zoom meetings
• Assist clients with accurate enrollment documentation
• Build enduring client relationships proactively
• Follow up with clients in a professional manner
• Collaborate with the team to improve overall service
Requirements:
• Must work legally in Canada
• Job requires a high school diploma or equivalent
• Customer service or client-facing experience preferred
• Excellent communication and detail-oriented skills needed
• Positive attitude with comfort in digital environments
Make a real impact by supporting families and guiding them through their benefit solutions within a supportive remote team.
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📌 Client Support Advisor Remote Canada (Vancouver)
🏢 American Income Life: AO
📍 Vancouver