Join Harvey & Company as a Parts and Service Advisor, a crucial role in Newfoundland and Labrador ensuring customer satisfaction and equipment reliability. Foster long-lasting customer relationships while managing parts and service needs effectively.
As a vital link between customers and technicians, the successful applicant is expected to provide a seamless experience by coordinating repairs and ensuring effective communication. Experience in customer service, particularly in the heavy equipment sector, will be key to succeeding in this position.
Key Responsibilities:
• Welcome customers and listen to their concerns
• Prepare accurate repair estimates and manage orders
• Identify and source the correct OEM parts




• Promote preventative maintenance and services
• Support interdepartmental teamwork and communication
Requirements:
• Minimum 2 years of experience in customer service
• High school education; relevant post-secondary is an asset
• Solid understanding of heavy equipment or automotive services
• Solid organizational and time management skills
• Knowledge of Dealer Management Systems preferred
Bring your sales acumen and customer focus to help deliver unparalleled service at Harvey & Company.
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📌 Harvey & Company Service and Parts Advisor (Gander)
🏢 HarveyLTD.
📍 Gander