Embark on a fulfilling role as a Guest Service Representative at InnVest Hotels. This position focuses on creating welcoming experiences for guests and managing room registrations effectively.
At InnVest Hotels, you will engage with guests, handle room assignments, and accommodate special requests. Required skills include excellent communication, organizational abilities, and familiarity with computerized systems. You will enhance guest satisfaction while working flexible hours, including evenings and weekends.
Key Responsibilities:
• Welcome guests and register arrivals efficiently
• Process check-outs and handle guest queries
• Coordinate room status updates with housekeeping
• Use suggestive selling techniques for hotel services
• Ensure adherence to health and safety guidelines
Requirements:
• High school diploma or equivalent
• Solid communication and interpersonal skills
• Flexibility to work various shifts, including weekends
• Familiarity with cash handling and guest service
• Commitment to maintaining professionalism and cleanliness
Deliver exceptional service and operational excellence at InnVest Hotels, where every guest experience matters.
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📌 Guest Service Representative at InnVest Hotels (North Bay)
🏢 Holiday Inn Express Suites North Bay
📍 North Bay