Cencora is seeking a Bilingual Clinical Caseworker to enhance patient and provider support services across Canada. This role combines expertise in clinical trials with excellent bilingual communication skills.
As part of the Innomar Strategies team, your responsibilities will include coordinating clinical trials, training nurses, and providing essential guidance on lab testing services. Successful candidates will thrive in client-facing situations and have experience in the medical or pharmaceutical fields. Your insights will be vital in ensuring effective operations.
Key Responsibilities:
• Coordinate clinical trials and lab testing referrals
• Deliver training to nursing staff on clinical protocols
• Manage project timelines and communications effectively




• Provide clinical guidance remotely to Field Nurses
• Ensure completion of billing and reporting processes
Requirements:
• Minimum one year of experience in customer service
• Experience with clinical trials or lab services
• Robust multitasking and detailed attention skills
• Familiarity with Microsoft Office applications
• Ability to problem-solve efficiently
Leverage your bilingual skills and clinical knowledge to support Cencora's mission and patient care initiatives.
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📌 Bilingual Clinical Caseworker Role (Quebec City)
🏢 Cencora
📍 Quebec City