Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position

Overview: Location: Regina or Saskatoon, Saskatchewan Schedule: Monday to Friday | 7:00 AM – 5:00 PM (7.5-hour workday) Work Arrangement: Full-Time, In-Office

Are you someone who enjoys staying organized, supporting a busy team, and delivering exceptional service? Finning is looking for a Customer Service Representative to join our Rental Operations team in either Regina or Saskatoon. This is an excellent opportunity for someone with customer service, administrative, rental, equipment, or inside sales experience who thrives in a fast-paced environment and enjoys working closely with both customers and internal teams.

Job Description

What You'll Do

- Customer Service Provide skilled, friendly, and efficient service to customers both in person and over the phone.
- Support customers with rental inquiries, equipment availability, and service requests.
- Ensure all customer interactions reflect Finning's commitment to outstanding service.
- Build positive relationships with customers while identifying solutions that meet their needs.
- Rental & Sales Support Prepare rental and sales agreements accurately and efficiently.
- Process equipment returns and complete rental close-out documentation.
- Support the rental process from inquiry through completion.
- Assist customers with product and equipment questions.
- Promote Finning rental products and services when appropriate.
- Administrative & Operational Support Maintain accurate records and documentation related to rentals, sales, and equipment transactions.
- Process purchase orders and support purchasing activities as required.
- Ensure paperwork is completed accurately and submitted in a timely manner.
- Use internal systems to track equipment, customer information, and transactions.
- Support the day-to-day operations of the branch and rental team.
- Equipment Support Assist with equipment preparation and coordination as required.




- Help ensure rental equipment is ready for customer use and returned equipment is properly processed.

Qualifications

- Previous experience in customer service, administration, rentals, inside sales, or a related field.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Comfortable working with computer systems and learning new software.
- Ability to manage multiple priorities in a busy environment.
- Professional, positive, and team-oriented approach.

Preferred Experience

- Experience in equipment rental, construction, industrial, heavy equipment, or a similar industry is considered an asset.
- Knowledge of purchase order processing and contract administration is an asset.

Why Join Finning?

- Stable, full-time Monday to Friday schedule.
- Home every evening – no shift work required.
- Opportunity to join the world's largest Caterpillar dealer.
- Collaborative and supportive team environment.
- Career development and growth opportunities within Finning.
- Competitive compensation and comprehensive benefits package.

Work Environment

- Fast-paced environment with multiple competing priorities and deadlines.
- Primarily office-based role located in either Regina or Saskatoon.
- Frequent interaction with customers, drivers, technicians, and internal departments.
- Professional business attire required.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company,



we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.

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📌 customer Service Representative (Regina)
🏢 Finning International
📍 Regina