Transform customer interactions at Grimco as an Inside Sales Representative. Focus on inbound support and assist with order processing in a vibrant team setting.
In this full-time role located in Richmond Hill, Ontario, you'll handle inbound and digital communications while ensuring a seamless customer experience. Proficiency in sales processes and a friendly demeanor are essential, as you will also play a pivotal role in upselling and lead sharing.
Key Responsibilities:
• Promptly address customer inquiries via multiple channels
• Accurately process and manage orders on time
• Ensure consistent service from quote to delivery
• Collaborate with outside sales for account support
• Participate in outbound calls for customer engagement
Requirements:
• 1-3+ years in sales or customer support
• Excellent verbal and written communication skills
• Organized with attention to detail and data accuracy
• Comfortable using CRM and communication tools
• Proactive, enthusiastic, and a team contributor
Enhance customer journeys and support sales initiatives as part of the Grimco team.
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📌 Customer-Focused Inside Sales Role (Richmond Hill)
🏢 Grimco
📍 Richmond Hill