Elevate guest experiences with Cineplex as a Service Supervisor at The Rec Room in Barrie, Ontario. Oversee operations in entertainment, dining, and events, ensuring exceptional guest service.
In this full-time Service Supervisor role, you will report to the Service Manager and lead the Player team to meet Rec Room standards. Your focus will be on delivering memorable guest service while managing bar, amusement, and events. Additionally, you'll nurture a positive team culture and develop staff through effective coaching and training.
Key Responsibilities:
• Execute seamless Events and Groups service
• Maintain cleanliness and safety standards
• Handle guest inquiries and complaints promptly
• Deliver employee training and development
• Delegate tasks efficiently to team members
Requirements:
• Previous supervisory experience in hospitality
• Solid communication and leadership skills
• Deep understanding of service excellence
• Capability to achieve sales targets
• Knowledge of legislative compliance in operations
Drive excellence in guest service and team dynamics at The Rec Room with Cineplex Entertainment.
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📌 Service Supervisor at The Rec Room (Barrie)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Barrie