Food Service Supervisor/Shift Manager

A&W; Restaurants — Revelstoke, BC, V0E 2S0

Employment Type: Full-time, Permanent

Hours: 32-40 hours per week

Salary: $21.00 per hour

Positions Available: 4

Language: English

Start Date: As soon as possible

What We Offer

Consistent, year-round employment A respectful, people-centred workplace Opportunities for growth, increased responsibility and career advancement We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.

Benefits

Optional, employee-contributed Medical and Dental Benefits (single or family), including: Pharmaceuticals and Hospital Care Paramedical Services and Medical Equipment Vision Care and Travel Coverage Basic and Optional Life Insurance Optional, employee-contributed Group RRSP

About Us

About Us The McMurray Group owns and operates A&W; Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well-run restaurants.

Role Overview

As a Food Service Supervisor/Shift Manager , you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front-line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W; standards. This is a hands-on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Key Responsibilities

Leadership & Operations Supervise and coordinate staff activities during assigned shifts Assign stations, manage breaks,



and ensure proper staffing levels Open and/or close the restaurant, including safe and cash-handling procedures Address operational, staff, or guest concerns professionally and calmly Support training, coaching, and onboarding of new employees Ensure compliance with food safety, sanitation, and workplace safety standards Complete shift documentation and required records accurately Inventory & Cash Control Assist with inventory counts and monitoring waste and usage Follow established cash-handling and loss-prevention procedures Support basic food and labour cost control Assist with routine administrative and reporting tasks Customer Experience Maintain a clean, organized, and welcoming restaurant environment Ensure guests receive prompt, friendly, and consistent service Handle guest concerns using A&W; service recovery standards Ensure team appearance and conduct meet A&W; brand expectations

Qualifications & Experience

Completion of secondary school or equivalent Minimum 3 years of experience in food service Previous lead, senior crew, or supervisory experience preferred FOODSAFE Level 1 required (Level 2 considered an asset) Robust communication and organizational skills Dependable, mature, and comfortable working independently Ability to succeed in a fast-paced, accountable environment

Working Conditions

Fast-paced restaurant environment Standing and walking throughout shifts, with repetitive tasks typical of a food service environment Occasional lifting of up to 14 kgs (approx. 31 lbs) Shift work including mornings, evenings, weekends, and statutory holidays

Ad Details

- Location Revelstoke , BC
- Work location On site
- Salary $ 21.00 HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #

Advertised until

#J-18808-Ljbffr

📌 retail store supervisor (Revelstoke)
🏢 A&W Restaurants
📍 Revelstoke