Drive continuous improvement at Manulife as a Senior Analyst for Insurance Operations & Advisor Services. You'll work in a hybrid setup to enhance workflows and reporting insights.
This position is part of the MGA Operations team, requiring expertise in insurance operations and a keen eye for detail. You'll evaluate process efficiencies, support advisor onboarding, and ensure timely issue resolution. Collaboration is key as you manage reports and operational inquiries.
Key Responsibilities:
• Monitor workflows in current business and policy servicing
• Analyze KPIs for actionable insights
• Support service level agreement adherence
• Lead operational project initiatives
• Communicate effectively on issue resolutions
Requirements:
• Bachelor's degree in Finance or related discipline
• 3-5 years of relevant insurance operational experience
• Proficiency in data analysis and reporting tools
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and deadlines
Harness your skills to support operational excellence in the insurance sector at Manulife.
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📌 Advisor Services Operations Analyst Role (Toronto)
🏢 Société Financière Manuvie
📍 Toronto