31 Jul
|
The Armour Group
|
Halifax Regional Municipality
31 Jul
The Armour Group
Halifax Regional Municipality
Lead guest service excellence at The Barrington Hotel in Halifax, Nova Scotia. As a Front Office Supervisor, you will oversee staff and ensure remarkable guest experiences every day.
Reporting to the Front Office Manager, this supervisory role requires robust leadership skills and a focus on process improvement. You will train front office associates, manage guest check-ins and check-outs, and foster a high-energy service culture. Join a team where professionalism comes together with a welcoming Maritime spirit for both business and leisure travelers.
Key Responsibilities:
• Act as Manager on Duty during scheduled shifts
• Welcome guests and address service needs promptly
• Train Front Office associates on hotel standards
• Ensure exceptional guest service and satisfaction
• Coordinate with departments for seamless service delivery
Requirements:
• Minimum 2 years of frontline customer service experience
• Prior supervisory experience in hospitality
• Diploma in Tourism & Hospitality or Business Administration preferred
• Critical thinking and problem-solving abilities
• Familiarity with hotel management software is a plus
Elevate guest experience and team morale as a Front Office Supervisor at The Barrington Hotel, ensuring excellence in every interaction.
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📌 Front Office Supervisor at Barrington Hotel (Halifax Regional Municipality)
🏢 The Armour Group
📍 Halifax Regional Municipality