Become a vital member of the Vancouver Veterinary Hospital as a Client Care Specialist. Provide exceptional service to clients and their pets while enjoying a flexible schedule in a supportive environment.
In your role, you will build positive relationships by demonstrating compassion and genuine care. Engaging with clients, you will manage incoming calls, book appointments, and provide essential non-medical information. Additionally, you'll take on various administrative tasks, enhancing operational effectiveness while contributing to a fulfilling workplace.
Key Responsibilities:
• Greet and check-in clients with warmth
• Screen incoming calls and book appointments
• Provide knowledgeable non-medical information to clients
• Perform administrative office tasks,
including mail handling
• Draft memos and complete ad-hoc document requests
Requirements:
• Strong customer service skills with a caring attitude
• Experience in administrative roles preferred
• Excellent communication skills, both verbal and written
• Organizational skills to manage diverse tasks
• Availability for a 2 - 3 month temporary position
Support pets and their humans as a Client Care Specialist with Vancouver Veterinary Hospital in a role that values compassion.
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📌 Client Care Specialist at Vancouver Veterinary Hospital
🏢 VetCare Canada
📍 Vancouver
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