Enhance guest experiences at Pantages Hotel Downtown Toronto as a Guest Service Agent. Provide exceptional service, manage reservations, and engage with guests in a vibrant downtown atmosphere.
Join the Pantages team in Toronto's bustling Theatre District. As a Guest Service Agent, you’ll play a crucial role in delivering exceptional hospitality. You will interact with guests through check-in/out, manage reservations, and ensure smooth communications among hotel departments.
Key Responsibilities:
• Maintain a friendly demeanor with guests and coworkers
• Comply with hotel standards and brand policies
• Process guest check-ins and check-outs promptly
• Handle calls and inquiries with professionalism
• Prepare and balance shift-closing paperwork
Requirements:
• Customer service experience in a hotel setting
• Robust communication and computer skills
• Ability to work flexible shifts, including weekends
• Professional appearance and motivation
• Legal authorization to work in Canada
Deliver vibrant hospitality and support guest experiences at Pantages Hotel in Downtown Toronto.
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📌 Guest Service Agent at Pantages Hotel (Toronto)
🏢 Silver Hotel Group
📍 Toronto