Become an integral part of Nucleus as a Client Services and Scheduling Coordinator in Oakville, Ontario. This temporary full-time position involves coordinating client services, scheduling staff, and optimizing operations for effective service delivery.
This role requires managing client relationships and scheduling within Collective Agreements while ensuring compliance with employment legislation. You will analyze service efficiency and support operational needs by preparing payroll reconciliation and assisting in unexpected events. Collaborating closely with the Care Team Lead, your skills will ensure a smooth scheduling process.
Key Responsibilities:
• Develop and maintain client relationships and address concerns
• Manage staff scheduling requests and shifts efficiently




• Monitor client schedules for service efficiency
• Prepare accurate bi-weekly payroll and invoicing
• Ensure compliance with safety protocols and manage incidents
Requirements:
• Post-secondary degree in relevant field or equivalent experience
• Experience with Collective Agreements scheduling
• Solid communication and problem-solving skills
• Proficient in Microsoft Office Suite and Alaya Care
• Ability to manage multiple tasks under pressure
Embrace this unique opportunity to enhance client service operations while making a positive impact in the Oakville community.
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📌 Client Services Coordinator in Oakville
🏢 Nucleus Independent Living
📍 Oakville