Join EMCO Corporation as a Customer Service Representative, providing exceptional sales support via phone, email, and in-person interactions. You will drive customer satisfaction and sales growth in a dynamic work environment.
As a Customer Service Representative, you will utilize your skills to assist customers and enhance their experience with our plumbing and HVAC products. This role entails responding to inquiries, generating sales leads, and supporting both the sales team and customers effectively. Your contributions will directly influence profit-sharing initiatives and customer retention.
Key Responsibilities:
• Answer customer inquiries through various communication channels
• Research and recommend products suited to customer needs




• Enter sales orders and manage quotations accurately
• Follow up on backorders and vendor communications
• Process returns and warranty claims efficiently
Requirements:
• Minimum one year in customer service or counter sales
• Grade 12 diploma or equivalent
• Proficiency in Microsoft Office applications
• Robust verbal communication and relationship-building skills
• Ability to work in a fast-paced, multitasking environment
Leverage your customer service expertise to foster relationships and enhance EMCO’s sales success.
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📌 Customer Service Representative at EMCO (Abbotsford)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 Abbotsford