We are seeking a Global Operations and Resilience Architect to help shape and scale resilient, high-performing technology systems across our global environment. In this role, you will work at the intersection of architecture, engineering, and operations—ensuring our platforms are reliable, scalable, and aligned to real business outcomes. You will guide modernization efforts, influence engineering practices, and help embed resilience into how we design, build, and operate technology. Position Responsibilities: Lead resilience architecture across enterprise applications and platforms, ensuring systems are scalable, observable, and reliable. Partner with engineering, platform, and operations teams to integrate resilience and reliability into delivery and operational workflows. Guide modernization initiatives, embedding automation, resilience, and operational controls into future‑state architectures. Define and evolve architecture standards and patterns, promoting consistency while enabling flexibility across teams. Translate regulatory and risk requirements (e.G., OSFI E‑21) into practical and actionable architecture guidance. Leverage operational insights and metrics (e.G., incidents, performance trends) to improve system reliability and resilience outcomes Establish measurable KPIs and dashboards to connect architecture decisions with business impact, including risk reduction and service performance Enable enterprise alignment and reuse, driving scalable, consistent solutions across business segments Required qualifications: Experience in enterprise or solution architecture, with a focus on resilience, reliability, or platform engineering Strong understanding of cloud platforms, distributed systems, and modern application architectures Experience working in complex or regulated environments (e.G., financial services, healthcare, or similar industries) Ability to translate technical concepts into business value and influence senior stakeholders Experience partnering with engineering and operations teams to improve system performance and reliability Familiarity with observability, reliability engineering principles, and non‑functional requirements (e.G., performance,



scalability, availability) Preferred Qualifications: Experience with resilience frameworks or regulatory standards (e.G., OSFI, operational risk frameworks) Background in large‑scale modernization or transformation initiatives Exposure to DevOps, SRE, or platform engineering practices Strong knowledge of architectural principles, design patterns, and SDLC best practices Experience with microservices architectures and distributed systems Familiarity with cloud ecosystems (AWS, Azure, GCP), Kubernetes, Terraform, and CI/CD pipelines Solid analytical, problem‑solving, and stakeholder communication skills When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible workplace where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. 宏利金融有限公司是全球领先的金融服务提供商，致力于帮助大众轻松作出明智抉择，实现精彩人生。如欲了解更多关于我们的信息，请访问人寿保险-养老保险-健康保险-中宏保险官网 (manulife-sinochem.Com). 宏利是平等機會僱主 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。申請過程中如需協助，請聯絡 。 Referenced Salary Location Toronto, Ontario Working Arrangement 混合办公 Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness perks, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #J-18808-Ljbffr

📌 Global Operations And Resilience Architect (Toronto)
🏢 Manulife
📍 Toronto