Join FYidoctors as a Patient Services Specialist, enhancing patient experiences across Rochdale and Downtown locations. This full-time role requires excellent communication skills and strong customer service orientation.
You will deliver responsive service to patients, greet visitors, and manage their check-ins and check-outs. Your role includes coordinating appointments, handling billing, and ensuring technological efficiency within the rapid-paced clinic environment. Contribute to a workplace that fosters teamwork and service excellence.
Key Responsibilities:
• Welcome patients and handle their check-ins or check-outs
• Perform necessary pre-testing to aid eye care
• Coordinate and manage patient appointments effectively




• Prepare prescription printouts and manage billing
• Handle eyewear pick-ups and minor repairs as necessary
Requirements:
• Retail experience preferred for better patient interaction
• Ability to adapt in a high-energy setting
• Proficiency in MS Office and computer systems
• Excellent interpersonal skills, connecting well with others
• Collaborative team member with a growth mindset
Deliver outstanding eye care support and patient services at FYidoctors, where exceptional care meets collaborative teamwork.
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📌 Full-Time Patient Services Role at FYidoctors (Regina)
🏢 FYihealth Group
📍 Regina