Join CPP Clinics as a Customer Engagement Specialist, where you'll convert leads through proactive outreach and exceptional service. This role is essential for enhancing our patient booking process across multiple medspas.
As a Lead Specialist, you will collaborate with the CRM lead to optimize our customer contact center while delivering excellent service to potential clients. Your ability to create a warm and informative atmosphere will significantly affect patient acquisition and retention.
Key Responsibilities:
• Engage leads with outbound calling techniques
• Explain CPP Clinics' services to drive bookings
• Answer inbound inquiries via phone and web
• Schedule treatments for a smooth operational flow
• Monitor calling performance to improve outcomes
Requirements:
• Experience in sales or telemarketing is an asset
• Robust verbal communication and rapport-building skills
• Interest in learning about medical aesthetics
• CRM experience is an advantage
• Effective time management and organization skills
Lead the way in delivering superior patient experiences at CPP Clinics as a Customer Engagement Specialist.
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📌 Customer Engagement Specialist at CPP Clinics (Westmount)
🏢 Cosmetic Physician Partners
📍 Westmount