Enhance member satisfaction as a full-time Client Experience Advisory Agent with Desjardins. Help clients navigate banking services and promote digital solutions in a supportive role.
This temporary on-call position requires effective communication and a solid focus on customer needs. As an advisory agent, you'll assist clients with banking transactions, advise on Desjardins products, and promote digital tools. Your role includes identifying business opportunities and providing personalized support to ensure financial empowerment.
Key Responsibilities:
• Support clients in utilizing digital banking applications
• Develop business relationships through service excellence
• Assist clients with fraud and irregularity concerns
• Stay updated on latest banking products and services
• Uphold compliance and security standards
Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Other qualifications may be considered
• Knowledge of French is required
• Strong communication and customer focus skills
Leverage your advisory skills and tech-savviness to create a positive experience for Desjardins clients.
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