Elevate your career with Domtar's Ariva in Mississauga as a Customer Care Representative, where you enhance customer relationships in a hybrid work model. This full time position focuses on customer satisfaction and sales growth.
You will manage customer inquiries and orders, requiring strong organizational skills and attention to detail. With a background in customer service or sales support spanning over 3 years, you will collaborate across teams to resolve issues and create a seamless customer experience. This role offers opportunities for advancement and skills development in sales and service.
Key Responsibilities:
• Handle customer orders accurately and rapidly
• Respond to inquiries regarding products and deliveries




• Ensure a smooth and positive customer experience
• Generate quotes, invoices, and purchase orders
• Work closely with cross-functional teams
Requirements:
• 3+ years in customer service or sales support
• Post-secondary education or equivalent experience
• Excellent communication and team collaboration skills
• Ability to multitask and stay organized
• Knowledge of Microsoft Office; SAP knowledge is a plus
Drive customer satisfaction and contribute to sales success as part of Domtar's team.
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📌 Hybrid Customer Care Role at Domtar (Mississauga)
🏢 Domtar
📍 Mississauga