Join Brunello Cucinelli as a Customer Experience Specialist, enhancing the luxury shopping journey. Deliver memorable service while achieving sales goals and fostering long-term client relationships.
In this role, you will embody the brand’s aesthetic and philosophy, ensuring all guests have an exceptional in-store experience. You will work alongside the Store Manager, aiming to meet operational goals and engage effectively with customers. Your knowledge and passion for fashion will be essential in converting one-time shoppers into returning clients.
Key Responsibilities:
• Provide exceptional customer service and build lasting guest connections
• Drive sales through effective use of clientele books
• Resolve customer service issues proactively




• Share product knowledge to enhance sales efforts
• Support store leadership in everyday operational tasks
Requirements:
• 3-5 years experience in luxury retail or hospitality
• Solid communication and networking skills
• Proficient with POS systems and Microsoft applications
• Ability to lift heavy items and stay active on the floor
• Flexible schedule available for weekends and holidays
Leverage your service skills and deep brand affinity to create lasting impressions at Brunello Cucinelli.
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📌 Brunello Cucinelli Customer Experience Specialist (Toronto)
🏢 Brunello Cucinelli
📍 Toronto