Step into the role of Service Writer at London Brandt Peterbilt, focusing on customer inquiry management and the upkeep of accurate service records. This position is vital for operational success within the Service Department.
In this role, you will assist the service manager by managing reports and records that are essential for the smooth functioning of the Service Department. Your responsibilities will include opening work orders, maintaining filing systems, and updating customer profiles with vital service information. You’ll also play a critical role in managing service accessories and preparing necessary orders.
Key Responsibilities:
• Field inquiries from customers and internal staff
• Open and control work orders throughout the service process




• Maintain an organized service library with relevant data
• Update and maintain customer profiles and records
• Assist in preparing technician efficiency reports
Requirements:
• Familiarity with service department processes
• Excellent organizational capabilities
• Skills in customer service and communication
• Ability to manage service inventory and acquire supplies
• Detail-oriented approach to report preparation
Contribute to enhanced service quality at London Brandt Peterbilt by ensuring meticulous records and exceptional customer interactions.
#J-18808-Ljbffr

📌 London Brandt Peterbilt Service Writer Role
🏢 Medisca Pharmaceuticals
📍 London