Elevate your career at Smartt as a Senior Technical IT Technician, specializing in client IT solutions and support. This hybrid role involves troubleshooting, managing IT projects, and mentoring team members.
You will be instrumental in providing strategic technical support and ensuring client satisfaction while honing your IT skills. This role is perfect for professionals who love challenges and seek to develop into a T Shaped Skilled in IT.
Key Responsibilities:
• Provide on-premise and cloud IT troubleshooting support
• Maintain client accounts and scope IT needs effectively
• Develop and document IT processes and procedures
• Recommend improvements and collaborate on IT strategy
• Hold direct responsibility for fulfilling billable hours
Requirements:
• Bachelor’s degree or technical certification in IT
• 2+ years' experience in a similar role
• Expertise in networking and cloud services
• Excellent communication skills in English
• Valid BC driver's license for travel
Unleash your technical potential and make a real impact at Smartt as a Senior IT Service Technician.
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📌 Senior Technical IT Technician Position (Burnaby)
🏢 Smartt
📍 Burnaby