Step into your next career at BCU Financial as a Member Services Representative. Deliver exceptional service while supporting member transactions and utilizing technology effectively.
BCU Financial is creating a pool of talented candidates for future Member Services roles. Successful applicants will exhibit robust customer service skills, product knowledge, and a passion for helping members achieve financial goals. Engaging with members and providing timely, accurate solutions is key in this vital front-line role.
Key Responsibilities:
• Process deposits, withdrawals, and bill payments for members
• Address customer inquiries regarding billing and services
• Assist members with technology for banking transactions




• Promote and sell financial products to fulfill member needs
• Maintain accurate member account information and track service calls
Requirements:
• High School Diploma or equivalent required
• Experience handling cash effectively
• Strong knowledge of banking products and services
• Proficient in Microsoft Office Suite applications
• Previous sales experience preferred
Deliver outstanding service and connect with members through effective communication and technology at BCU Financial.
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📌 Member Services Representative at BCU Financial (Hamilton)
🏢 BCU Financial
📍 Hamilton