Are you a hospitality enthusiast with a flair for the food and beverage industry? If you are seeking an exciting role in a vibrant workplace, look no further than Regina's coolest independent hotel (hint- it's us)! We're on the hunt for a fun and energetic Shift Lead to join our awesome Food & Beverage crew!

Your mission? Step in to assist in overseeing the DISH Restaurant, and Room Service operations, and elevate our food & beverageexperiences to new heights.

Your Primary Accountabilities Include:

- Lead floor operations for DISH, providing hands-on support with serving, food running, and guest service while ensuring smooth shift execution and team coordination.
- Step in to support room service when necessary.
- Serve as the alternate mentor to assess new trainees through floor shadowing and skills evaluations.
- Address escalated service recovery situations promptly during shifts.
- Support the team in maintaining service standards, cleanliness, and an exceptional guest experience throughout the shift.

Qualifications:





- Minimum 2 years of experience in the Food & Beverage industry.
- Strong hands-on approach and willingness to work shoulder-to-shoulder with the team.
- Proficient in using Point of Sale (POS) systems.
- Excellent interpersonal skills and a passion for engaging with the public.
- Ability to resolve customer issues with professionalism and empathy.
- Flexibility to primarily work evening shifts, including weekends, while being adaptable to daytime shifts as needed.
- You have a Serve It Right Certificate or are willing to obtain it.

About Us:

As an independent, locally owned establishment, we invest in our hotel, foster an exceptional Crew, and strive for unparalleled guest experiences. Our Core Values Above & Beyond, Fastidiousness, Got This, Unconventional, and Neighbourly steer us toward service excellence. Our offerings include free parking, daily Crew lunches, health perks, engaging staff events, and other fantastic perks.

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