Support athletes and teams as a Customer Support Specialist at EventConnect in London, Ontario. Provide exceptional service via phone, email, and live chat for hotel bookings and platform inquiries.
Join a vibrant team passionate about sports and technology. You will be responsible for client communications, ensuring their needs are prioritized and addressed collaboratively with internal teams. Your focus on customer satisfaction is key to enhancing user experience.
Key Responsibilities:
• Engage with clients through multiple communication channels
• Work alongside teams to ensure timely responses
• Resolve queries with effective troubleshooting
• Support individual hotel reservations for teams
• Monitor compliance with hotel rooming lists
Requirements:
• 1+ years in customer service or tech support roles
• Excellent communication and problem-solving skills
• Detail-oriented and organized mindset
• Familiarity with CRM systems preferred
• Degree in relevant fields like Hospitality or Sports Management
Elevate customer satisfaction and teamwork at EventConnect by being the friendly face athletes count on.
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📌 Customer Support Specialist at EventConnect (London)
🏢 EventConnect
📍 London